Use Direct Mail Marketing to Capture Leads Online

Here’s an easy and affordable direct mail marketing tactic to help you capture leads online:

First – create an informational product your key prospects would find interesting and helpful. “White paper” is the current buzzword, but it’s not important how you refer to the document, so long as you sell the value and uniqueness of it.

Next – use direct mail postcards to promote the value of this unique (and free) document, and point to the web page where it can be downloaded.

Lastly – have a web-based lead-capturing system in place to collect name and email address of interested prospects. One easy way to do this is to put the document online, use a newsletter sign-up box on the web page, and then send a link to the document via auto-responder confirmation message.

Keys to Success

You must start with a valuable item. Valuable doesn’t have to mean expensive — it just needs to be something your key prospects would want, like helpful information.
You must use the direct mail piece to promote the value of the item. Don’t veer off course here. Focus on the item of interest and explain its value completely and clearly.
You must make the download easy to find and retrieve. Don’t give a long list of website navigation instructions. Make a specific, easy-to-type landing page for the item.
You must have a lead-capturing mechanism in place. Otherwise, you’re giving information away but gaining nothing.

Your prospect has gained some valuable information (which also serves to promote your business, by the way), and you’ve gained a way to contact them. Everyone gets something.

It’s easy. It’s affordable. It’s measurable.

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Direct Mail Marketing and the Golden Glimpse: How to Get Your Offer Noticed

In direct mail marketing, you have what I like to call the “golden glimpse” — that moment, however brief, when your prospect pulls your direct mail piece from the mailbox and actually pays attention to it.

This is an advantage not enjoyed by other marketing media. You can ignore a radio commercial and a magazine ad. But you have to give each piece of mail a moment of your attention to decide whether or not it’s a keeper.

This marks the first in a series of hurdles your direct mail piece has to clear. Think of it as an obstacle course. Only instead of high bars and log jumps, your hurdles are the following:

1. Getting noticed.

2. Getting read.

3. Getting the message across.

4. Getting a response.

But it all begins with the golden glimpse, during which you’ll either get noticed or be forgotten. Here are some tips to help you clear this first hurdle:

Make your offer immediately visible. If you’re mailing postcards, repeat the offer on both sides. If you’re sending a letter, put some form of the offer on the envelope.
Write your offer in clear, simple language. Show it to several people and ask them to interpret it for you. If your test subjects can restate the offer in their own words without hesitation, it’s clear enough. If they struggle, it’s unclear.
Repeat your offer more than once, and in more than one place. You can shape your offer into headlines, bullet points, callout boxes or starbursts, and even within the body copy of your direct mail piece. Make it impossible to miss. And of course, it all starts with those parts that are visible right out of the mailbox.

Direct mail gets a guaranteed touch by recipients. That’s something email, radio and TV advertising cannot do. But that first touch represents your first in a series of hurdles. It is the golden glimpse when your recipients give you a moment of their time.

To capitalize on the golden glimpse, you must convey the value of your offer clearly and immediately.

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The Surprising Maxim that Maximises Your Marketing Results

Who was it that said, “Modesty is a virtue”? Whoever it was, I’m sure they weren’t referring to the field of sales and marketing, where self-promotion is the name of the game … or were they?

Take a good look at anyone who is a roaring success in sales, in copywriting or in marketing and you’ll see that one of the secrets of their success is in being able to really connect with people one-on-one, on their level. Sure, that means developing a great rapport with them, being a great listener and being a great communicator and more. But there’s one factor that separates these greats from the wannabes.

It’s called the “Modesty Maxim”. The people who master this element of rapport, achieve mastery.

Here’s how it works in copywriting. It can be used in a very similar way in sales too.

When you’re writing to (or speaking with) a prospect who has a certain problem that they want to solve, chances are they are feeling a little insecure about a certain aspect of who they are.

With that, it’s important that your copy starts by coming down to their level, where they are now at emotionally and then bring them up to the level where they want to be.

Here’s a story of Mary Bryant. Mary is a 42 year old mother of four from Atlanta, Georgia. She was 25kgs overweight and had been that way since her youngest child was born about 10 years ago.

Mary looked in the mirror everyday and hated the image that stared back at her. She felt ugly. She hated those extra rolls of fat around her waist. She hated her double chin. She hated the saddle bags under her arms.

She desperately wanted to lose weight. She wanted to be able to look in the mirror and like what she saw.

One day Mary decided to visit a weight loss centre. The weight loss consultant was friendly and asked her questions about herself, but as she did that, Mary felt about an inch tall.
Mary was embarrassed by her weight. What made it worse was the weight loss consultant was reed-thin and looked like she had never had an inch of fat on her bones in her entire life.

‘She thinks she’s better than me,’ Mary muttered to herself. ‘She is probably thinking to herself, “That fat slob. How could she let herself go like that?”

On and on went Mary’s mind chatter then after about 15 minutes, Mary was fed up with the “high and mighty attitude” of the weight loss consultant, so she left.

Because Mary was so entrenched in her own problem, she was in a very emotional and not very rational state. In fact, her emotions were clouding her judgment.

After Mary left she recognized just how irrational she was being, so she decided to visit another weight loss clinic and try again.

Again, she was greeted by a ‘reed-thin’ weight loss consultant with a smile. Again, she was asked about her goals and her personal situation.

But what happened this time was that this weight loss consultant told Mary her own story of how she was a mother of five and just 18 months ago she was more than 30 kilograms overweight … and how she had tried diet after diet and nothing was working … how she hated looking in the mirror everyday … how she just didn’t want to get out of bed at all.

Mary’s eyes lit up. Mary looked at this blonde, waifish woman and finally realized that just maybe she really could be like that too – that maybe if that weight loss consultant could lose 30 kilograms, maybe she could lose 20 kilograms.

See the difference?

The weight loss consultant in the second example shared her story with her and doing that achieved two things:

First – Mary no longer felt inferior to the weight loss consultant because the weight loss consultant had once been in the same situation that she is in now.

Second – Mary felt that getting results was now achievable because she was talking with someone who had been in her situation and won.

Here are some other situations where the Modesty Maxim applies …

If you’re a multi-millionaire who wants to teach the “Average Joe” how to get rich, it’s important to show how rich you are now, but it’s also vital that you tell them how you were like them once. For instance:

“How a lazy high-school dropout went from dead broke to $10 million in assets in 7 years”

Some Classic Headlines that Employ the Modesty Maxim:

“The Man with the Grasshopper Mind”

Anyone who has loads of mind-chatter can instantly relate to this headline and subsequently the man mentioned in the ad.

They want to know …

How much is his situation like theirs?

What did this man do to fix the problem?

What is his life like now?

“How a new discovery made a plain girl beautiful”

Again, a great example of “before and after”.

Most women want to look more beautiful but many feel that it’s something you need to be born with. This headline promises that beauty is available to even “plain girls”.

“They laughed when I sat down at the piano but when I started to play”

Many people who want to play the piano don’t learn for fear of looking ridiculous. This headline resonates with those people.

Creating a Referral Marketing System

System (s s t m) n.: An organized and coordinated method; a procedure.

A. There are many reasons referral systems are important. These systems primarily help your mindset, and your mindset is the first step in creating a solid positive change.

Referral system implementation delivers the following benefits:

· Proactive referrals recruitment

· Customer assistance, relationship and loyalty development

· Sequential increase of referrals year-over-year

· Referral tracking and data-base development for future campaigns

· Lower cost per customer (CPC)

· Saves employee time and company wages

· Maximum return on investment

· Improves message penetration

Referrals are valuable but many businesses and marketers still think of them as happenstance and not as a serious marketing medium. This is a myth, and we need to be enlightened to the fact that, much like having a gym or personal trainer helps you lose weight, the proper referral system makes referral marketing a priority and after a while, it becomes second nature. We learn to take the necessary steps with every new customer, to ensure that they will tell others about our products and services.

The definition of a referral system is a repeatable procedure that you put into place and build on year after year. It’s a process you form with people and businesses that will have a positive influence on your company and it will bring you profit and growth opportunities.

B. To start a referral system, begin with a commitment to learn what referral strategies work best within your industry.

Cherry Creek Investment Advisors Inc. originated with a referral plan. The founders started out several years ago as an investment advisory firm that provides personalized and performance-oriented financial services for its client base. It has grown from zero to $80 million in assets, all through growth originating from a referral system.

Implementing a quality referral program not only develops your referral business and increases sales, but also saves you money on marketing and advertising. Statistics show that referrals can offset advertising as much as 20, 50 even 100 percent annually, consistently. And if a business is 100 percent referral-based, it’s ad spend is practically nil.

C. The core objective that every business referral system must have is ease of use and seamless integration into existing sales and marketing structure.

And when you build your referral system in a way that lets people feel good about referring you, you will tap into the master human motivation. People want to pass on a smart buy, a new find, a great experience – in part because it makes them look and feel smart, or whatever that thing is that makes them look good. Any successful referral marketing effort you engage in should give your referral source this kind of motivation.
With a successful referral system, you can bet your business needs some amount of the following:

Buzz – People will refer things that are new enough to be a find but solid enough to be known by “those in the know”.

Met Expectation – People want to be sure that their expectations will be met – and the expectations of those they refer to you.

Value – Your referral system should be set up to reward your referral base and acknowledge each referral as it comes in.
People won’t continue sending referrals if you don’t acknowledge their effort.

D. Remember, referrals bring money into your business without the hard sale, and when a business sets up its system to reward customers for referrals, rewards are reciprocated as those customers become an extension of the sales force.

Referral marketing significantly challenges traditional marketing methods when a business implements the right online and offline tools. The rewards and benefits are undeniable. Investigate all available resources to determine what type of referral marketing system works best for your business and industry. No matter what system you choose, it really comes down to assisting people in being able to share “what is so great” with others.

Diana D’Itri is the Exec VP of Ravebiz, a leading referral marketing and technology company. She’s a key driving force behind educating clients on how to generate more quality referred customers through practical applications and an automated, web based system called the Rave APG eReferral.